Store responds to Zendaya's discrimination claim
A representative for grocery chain Vons have responded to Zendaya's claims that she was discriminated against by an employee because of her "skin tone".
The actress/singer posted a series of videos to Snapchat to rant about the service she had received in a Vons store, claiming a female employee refused to issue her gift cards because she thought Zendaya couldn't afford them and then threw her wallet from the counter.
"So we just got out of this Vons," she explained as she walks
through a parking lot. "Now I am trying to buy a lot of gift
cards... There are some certain limits and some things which is
understandable, OK cool, I'll take a less amount or whatever."
Continuing her rant once she's sat inside her friend's car, she
added, "But the lady that was helping us... I don't think she was a
huge fan of our skin tone.. In fact, I recall her not trying to
help us at all, telling us we couldn't buy the gift cards and then
throwing my wallet... I can't make this s**t up!.. This is what we
deal with!"
Zendaya's fans were quick to rally around the former Shake It Up
star, who added that the store attendant had looked at her as if
she couldn't afford it when she told her she wanted $400 on the
cards.
However, a representative for the grocery chain told People.com
that there is a limit in how much money can be placed onto a gift
card.
"At Vons, we strive to treat each and every customer with the
utmost respect. There is a policy that limits gift card purchases
using a credit card," they said in a statement. "Zendaya was able
to purchase gift cards up to our limit, and we apologize for any
inconvenience or misunderstanding.
"We respect Zendaya's voice in the community and similarly are
committed to diversity and inclusion. Moreover, we understand that
race is a sensitive issue in America and view this experience as a
reminder that every interaction is an opportunity to treat each
customer as we ourselves would like to be treated."
Zendaya finally managed to get her gift cards from the manager, who
stepped in to help.